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ITIL 4 Strategist: Direct, Plan and Improve (DPI) Training — brochure
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Assure Success
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Assure SuccessCourse brochure 2026Align strategy, governance and continual improvement so IT direction and change deliver measurable business value.
Course fee
₹24,499₹35,999
Enroll online at assuresuccess.in or call +91 93517 82674
Scan to view the course and enroll · Fees as on 27 Oct 2026
About the course
ITIL 4 Strategist: Direct, Plan and Improve (DPI) is for leaders who need to steer an organisation's services and improvement agenda. It explains how to set direction, plan work, govern risk, measure results and improve continually, so that IT supports business strategy rather than just keeping systems running.
The course covers the scope of direction, planning and improvement, creating a vision, governing with clear accountability, managing risk and compliance, and building a continual improvement culture. You will learn practical techniques for strategy and portfolio management, organisational change management, measurement and reporting, and how to use ITIL practices such as continual improvement, risk management and relationship management to align IT with business goals.
DPI is a core module for both the ITIL 4 Managing Professional and Strategic Leader designations and requires the Foundation certificate. PeopleCert introduced ITIL (Version 5) in February 2026 while keeping ITIL 4 qualifications available as it transitions; confirm timelines on peoplecert.org.
Leadership focus
Builds strategic and governance capability beyond operations.
Dual-pathway module
Counts toward both Managing Professional and Strategic Leader.
Improvement mindset
Gives practical models to improve services continually.
Boardroom language
Helps IT leaders communicate value and risk.
Curriculum
Introduction and the scope of DPI
Understand direction, planning and improvement.
Direct: strategy and governance
Set direction and govern effectively.
Risk and compliance
Manage risk in decision-making.
Plan: portfolios, budgets and architecture
Plan work that supports strategy.
Improve: continual improvement
Create a culture of improvement.
Organisational change management
Lead people through change.
Measurement and reporting
Use data to steer.
Exam preparation
Prepare for the DPI exam.
Certification exam
| Awarded by | PeopleCert |
|---|---|
| Format | Multiple choice, closed book |
| Questions | 40 |
| Duration | 90 minutes |
| Passing score | 70% (28 of 40) |
| Exam fee | PeopleCert lists a bundle from £507; confirm the current figure on peoplecert.org |
| Where | Online proctored exam through PeopleCert |
| Validity | See the current figure on the official site (peoplecert.org) |
Confirm you hold the ITIL 4 Foundation certificate
Enrol in a DPI batch and attend the live sessions
Buy the exam from PeopleCert and book an online slot
Pass the 40-question exam with at least 70%
Combine with other modules or DITS toward Managing Professional or Strategic Leader
Direction and vision
Define vision, mission and objectives that guide the organisation.
Governance and risk
Apply governance, risk management and compliance principles to IT decisions.
Planning and portfolio
Plan work at strategic, tactical and operational levels and prioritise investments.
Continual improvement
Build an improvement approach and use it across the service value system.
Organisational change management
Lead people through change and sustain adoption.
Measurement and reporting
Choose useful metrics, build dashboards and report outcomes.
Your future
Careers after this course
IT Service Manager / Head of Service Delivery₹18–35 LPA (approx.)
Owns service performance, improvement and governance.
Continual Improvement Manager₹12–25 LPA (approx.)
Runs the improvement register and benefits tracking.
IT Strategy and Governance Consultant₹14–30 LPA (approx.)
Advises on IT strategy, risk and operating model.
Expert trainers
Certified instructors with real project experience.
Exam practice
Practice questions and mock tests.
Flexible batches
Weekday and weekend batches.
Exam support
Help with eligibility, vouchers and booking.
Ready to get certified?
Course fee ₹24,499. Enroll at assuresuccess.in/course/itil-4-strategist-dpi
📞 +91 93517 82674✉️ info@assuresuccess.in💬 WhatsApp +91 93517 82674
Assure Success. Exam details are set by the certifying body and may change — check the official website before booking. All trademarks belong to their owners.