Refund & Cancellation

• 48 hours or more before your batch starts: cancel for a full refund.
• Less than 48 hours before the start, or after it: no refund, but you can move once, free of charge, to another batch of the same course starting within the next 6 months.
• If we cancel or reschedule a batch and the new dates don't suit you: full refund, or a free move to another batch — your choice.

You can cancel within 7 days of purchase for a full refund, as long as you have watched less than 10% of the course. After 7 days, or once you have watched 10% or more, the course is non-refundable.

• If we cannot deliver your voucher (for example because it is out of stock), you get a full refund straight away.
• Once a voucher code has been delivered to you, it cannot be cancelled or refunded — the code is issued by the exam body and cannot be returned.
• Rescheduling, retakes and expiry of a delivered voucher follow the exam body's own rules.

Free sample questions are available before you buy, so you can try the simulator first. Simulator access is non-refundable once activated, unless a technical fault on our side stops it from working and we cannot fix it within 7 days — in that case we refund you in full.

The guarantee: if you do not pass the PMP exam and you have met every condition listed on the package page, we refund the full package price within 14 working days of approving your claim. One claim per candidate.

Cancelling before you start: you may cancel before your course begins and before your exam fee has been paid to PMI for a full refund. If the exam fee has already been paid on your behalf, it is deducted from the refund, because PMI does not return it to us.

If you were charged twice, or money left your account but the order failed, we refund the extra amount in full as soon as the payment provider confirms it — usually within 5–7 working days.

Email us at info@assuresuccess.in or WhatsApp +91 93517 82674 with your order ID and the reason. We confirm whether the refund is approved within 3 working days.

• Approved refunds are sent to the original payment method within 7 working days (14 working days for the PMP Money-Back guarantee).
• Your bank or card issuer may take a further 5–10 working days to show the money in your account.
• Refunds are made in the currency you paid in. We are not responsible for exchange-rate differences or charges made by your bank.