ICAgile Certified Agile Coaching (ICP-ACC) Training

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About the course

Why take ICAgile Certified Agile Coaching (ICP-ACC) Training?

Agile Coaching (ICP-ACC) is ICAgile's certification for people who help individuals and teams improve how they work, rather than just run the ceremonies for them. The course treats coaching as a professional skill with its own stance, ethics and techniques, and then applies it to agile teams, Scrum Masters, Product Owners and leaders.

Over 24 hours of live online sessions you practise active listening, powerful questions, giving and receiving feedback, contracting with a coachee and holding a coaching conversation from opening to action. You also learn how to read a team's stage of development, work with conflict, and decide when to coach and when to step into teaching, mentoring, facilitating or consulting.

ICAgile certifications are awarded for completing an accredited class and meeting the instructor's assessment criteria; there is no separate exam. This course suits people who already know Scrum or another agile approach and want to move from running the process to growing the people.

Who should attend

● Scrum Masters who want to coach their teams, not just facilitate events
● Aspiring and current agile coaches and transformation team members
● Project and delivery managers moving into servant-leadership roles
● Team leads and engineering managers who coach their direct reports
● Product Owners and business analysts who work closely with agile teams

Prerequisites

● No formal ICAgile prerequisite is required to attend the class
● Working knowledge of agile values and at least one framework such as Scrum is strongly recommended
● Willingness to take part in live role-play and give peer feedback in every session

What this certification does for you

A distinct credential

ICP-ACC proves coaching skill, which sets you apart from many Scrum Masters who hold only a framework certificate.

Skills you use daily

The listening and questioning techniques apply to one-to-ones, retrospectives and stakeholder meetings.

No renewal burden

ICAgile states that its certifications do not expire and carry no renewal fees.

Path to higher credentials

ICP-ACC is one building block toward ICAgile's expert-level agile coaching recognition.

Framework-neutral

The content focuses on mindset and coaching skills, so it works whether your team uses Scrum, Kanban or a hybrid.

Curriculum

8 modules, step by step

MODULE 1

The Agile Coach role

Understand what an agile coach does and where coaching fits among other helping roles.

› Agile coach responsibilities and levels (team, programme, enterprise)
› Coaching, mentoring, teaching, facilitating and consulting compared
› Agile coach competencies and growth areas
› Self-assessment of your current coaching strengths

MODULE 2

Coaching mindset and ethics

Build the stance and ethics that make coaching trustworthy.

› Non-judgemental, curious stance
› Ethics, confidentiality and boundaries
› Your own biases and triggers
› Coaching agreements and contracting

MODULE 3

Core coaching skills

Practise the foundational skills used in every coaching conversation.

› Active and empathic listening
› Powerful questions
› Reflecting, summarising and silence
› Giving and receiving feedback

MODULE 4

The coaching conversation

Hold a complete coaching conversation from goal to commitment.

› Models such as GROW
› Setting a coachable goal
› Exploring options and obstacles
› Agreeing actions and follow-up

MODULE 5

Coaching individuals in agile roles

Apply coaching to Scrum Masters, Product Owners, developers and managers.

› Common challenges per role
› Coaching a Product Owner on backlog ownership
› Coaching a manager moving to servant leadership
› Peer coaching practice in breakouts

MODULE 6

Team development and dynamics

Read where a team is and choose helpful interventions.

› Stages of team development
› Dysfunctions of a team and trust-building
› Team working agreements
› Observing team behaviour in meetings

MODULE 7

Working with conflict and resistance

Stay useful when a team or person pushes back.

› Sources of conflict in agile teams
› Resistance versus concern
› Approaches to constructive conflict
› Practice scenarios

MODULE 8

Growing as an agile coach

Plan your continued development.

› Building a coaching practice and finding supervision
› Measuring the impact of coaching
› Personal development plan
› Course assessment and wrap-up

Certification exam

ICAgile Certified Professional - Agile Coaching (ICP-ACC)

Awarded by	ICAgile (International Consortium for Agile)
Format	Course-based assessment; there is no separate proctored exam
Questions	Not applicable (no standalone exam)
Duration	Assessment happens during the live class through in-class activities, exercises or instructor-set checks
Passing score	Attend every Learning Outcome covered in the course and meet the instructor's acceptance criteria
Exam fee	No separate exam fee; certification is part of the course fee
Where	Assessed by the instructor in the live online class; the credential is issued digitally by ICAgile
Validity	Does not expire; ICAgile states it charges no renewal fee and requires no continuing education credits

Your path to certification

1
Enrol in a scheduled live online batch and confirm with the counsellor how the ICP-ACC credential will be issued for that batch before you pay.
2
Attend every live session; ICAgile requires you to be present for all Learning Outcomes covered in the course.
3
Take part in the coaching practice sessions; observed practice is where most of the learning outcomes are assessed.
4
Complete the in-class activities and assessment until the instructor confirms you have met the acceptance criteria.
5
Receive your ICP-ACC certificate and digital badge from ICAgile and add it to your CV and LinkedIn profile.

Skills you will gain

Coaching stance and mindset

Adopt a neutral, curious, non-directive stance and know when to leave it for another role.

Coaching conversations

Run a structured conversation using goals, reality, options and commitments such as the GROW model.

Active listening and powerful questions

Ask open questions and reflect back what you hear so coachees find their own answers.

Telling the five stances apart

Choose between coaching, mentoring, teaching, facilitating and consulting for the situation in front of you.

Team development

Recognise team stages and dysfunctions and select interventions that help a team mature.

Handling conflict

What you get