CompTIA A+ Certification Training

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About the course

Why take CompTIA A+ Certification Training?

CompTIA A+ is the industry-standard entry credential for IT support roles. It shows that you can install, configure, maintain and troubleshoot the devices that people use every day, from laptops and smartphones to printers, operating systems and small office networks, and that you can do so with sound security and customer-service habits.

Certification requires two exams. Core 1 (220-1201) focuses on mobile devices, networking, hardware, virtualisation and cloud computing, and hardware and network troubleshooting. Core 2 (220-1202) covers operating systems, security, software troubleshooting and operational procedures. This course teaches both, with plenty of hands-on practice and scenario questions, including the performance-based items that ask you to complete a task rather than pick an answer.

You will learn a repeatable troubleshooting approach, how to work with Windows, macOS, Linux, Android and iOS, how to secure endpoints, how to document and communicate with users, and how to handle safety and environmental procedures. The course is suitable for beginners and prepares you for help-desk, desktop-support and field-technician roles.

Who should attend

● Students and freshers aiming for IT support roles
● Career changers entering technology
● Help-desk and desktop support staff who want a recognised credential
● Field technicians and service engineers
● Anyone planning to progress to Network+ or Security+

Prerequisites

● No formal prerequisites from CompTIA
● CompTIA recommends about 12 months of hands-on experience in a lab or the field, but beginners can start
● Basic comfort with using a computer

What this certification does for you

Widely recognised starting point

A+ is commonly listed in entry-level IT job postings.

Vendor-neutral

Skills apply to any brand of hardware or operating system.

Performance-based testing

Exams check practical ability, not just recall.

Gateway to Network+ and Security+

A+ builds the base for the next CompTIA certifications.

Curriculum

9 modules, step by step

MODULE 1

Core 1: Mobile devices

Support laptops, phones and tablets.

› Laptop hardware and components
› Smartphone and tablet features, accessories and connectivity
› Mobile device synchronisation and email configuration
› Mobile device management basics

MODULE 2

Core 1: Networking

Understand and configure networks.

› TCP/IP, ports and protocols
› Networking hardware and wireless standards
› SOHO network setup and services
› Network configuration tools

MODULE 3

Core 1: Hardware

Install and maintain hardware.

› Motherboards, CPUs, RAM and storage
› Power supplies, cooling and expansion cards
› Peripherals, printers and multifunction devices
› Cable types and connectors

MODULE 4

Core 1: Virtualisation and cloud computing

Recognise cloud and virtual environments.

› Cloud models and characteristics
› Client-side virtualisation
› Virtual machines and hypervisors

MODULE 5

Core 1: Hardware and network troubleshooting

Diagnose and fix hardware and network issues.

› CompTIA troubleshooting methodology
› Power, display and storage problems
› Printer and mobile device faults
› Network connectivity and wireless issues

MODULE 6

Core 2: Operating systems

Administer common operating systems.

› Windows editions, installation and upgrade
› Windows management tools and command line
› macOS and Linux basics
› Application installation and file systems

MODULE 7

Core 2: Security

Protect endpoints and users.

› Physical and logical security
› Wireless and mobile security
› Malware detection and removal
› Windows security settings and data destruction

MODULE 8

Core 2: Software troubleshooting

Resolve OS and application problems.

› Windows OS problems
› PC security issues and malware symptoms
› Mobile OS and application issues
› Browser and application faults

MODULE 9

Core 2: Operational procedures and exam readiness

Follow professional practices and prepare for the exams.

› Documentation, change management and ticketing
› Backup, recovery and disaster prevention
› Safety, environmental concerns and communication
› Scripting basics and remote access
› Mock exams for Core 1 and Core 2

Certification exam

CompTIA A+ Core 1 (220-1201) and Core 2 (220-1202)

Awarded by	CompTIA
Format	Multiple choice and performance-based questions; two exams are required
Questions	Maximum of 90 questions per exam
Duration	90 minutes per exam
Passing score	675 for Core 1 and 700 for Core 2, on a scale of 100–900
Exam fee	See the current figure on the official site (CompTIA lists a price per exam)
Where	Pearson VUE test centres or online proctoring
Validity	3 years, renewable through CompTIA's Continuing Education programme (CEUs) or by retaking; see comptia.org for details

Your path to certification

1
Enrol in a CompTIA A+ batch and complete the Core 1 and Core 2 modules
2
Practise with performance-based labs and mock exams
3
Buy exam vouchers from CompTIA and schedule through Pearson VUE
4
Pass both Core 1 (220-1201) and Core 2 (220-1202) within the certification window CompTIA allows
5
Renew with CEUs or a higher-level CompTIA certification before the three years end

Skills you will gain

Hardware and device support

Identify, install and replace components in laptops, desktops, printers and peripherals.

Networking basics

Configure small office and home networks, wireless settings and common protocols.

Mobile device support

Configure and troubleshoot smartphones and tablets, including email and security settings.

Operating system administration

Install, configure and manage Windows, plus basic macOS and Linux tasks.

Security fundamentals

Apply authentication, malware removal, encryption and secure disposal practices.

Troubleshooting methodology

What you get