CompTIA A+ Certification Training

CompTIA A+ is the industry-standard entry credential for IT support roles. It shows that you can install, configure, maintain and troubleshoot the devices that people use every day, from laptops and smartphones to printers, operating systems and small office networks, and that you can do so with sound security and customer-service habits.

Certification requires two exams. Core 1 (220-1201) focuses on mobile devices, networking, hardware, virtualisation and cloud computing, and hardware and network troubleshooting. Core 2 (220-1202) covers operating systems, security, software troubleshooting and operational procedures. This course teaches both, with plenty of hands-on practice and scenario questions, including the performance-based items that ask you to complete a task rather than pick an answer.

You will learn a repeatable troubleshooting approach, how to work with Windows, macOS, Linux, Android and iOS, how to secure endpoints, how to document and communicate with users, and how to handle safety and environmental procedures. The course is suitable for beginners and prepares you for help-desk, desktop-support and field-technician roles.