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Certified Agile Process Owner (CAPO) Training — brochure
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Assure Success
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Assure SuccessCourse brochure 2026Own and continually improve IT service management processes using agile, lean and DevOps practices
Course fee
₹25,499₹37,999
Enroll online at assuresuccess.in or call +91 93517 82674
Scan to view the course and enroll · Fees as on 28 Oct 2026
About the course
Certified Agile Process Owner (CAPO) is a DevOps Institute programme for people who are accountable for IT service management processes and want them to keep pace with agile and DevOps delivery. Traditional process ownership often means writing procedures and policing compliance. CAPO shows a different approach: treat the process as a product, improve it in small steps and measure whether it helps customers and teams.
The course explains how agile, Scrum, Kanban and lean thinking apply to process design and improvement. You learn to describe a process in terms of value, flow and outcomes; to find waste and bottlenecks; to define useful measures; to run improvement cycles with the people who use the process; and to balance agility with the control that auditors and customers need. Case studies use familiar ITSM processes such as incident, problem, change, release and request fulfilment.
The training is live and instructor-led online. The certification exam is booked by you with the examination body (the DevOps Institute programme is now part of PeopleCert); Assure Success does not issue the certificate. Please confirm the current exam format, price and eligibility there.
Bridges ITSM and agile
Helps process people work effectively with DevOps teams.
Practical improvement skills
Use lean and Kanban to improve real processes.
Clear role definition
Understand what an agile process owner does differently.
Credential option
Prepares for the DevOps Institute / PeopleCert CAPO exam.
Curriculum
Why Processes Need to Change
Understand the pressures on traditional processes.
The Agile Process Owner Role
Define the role.
Agile and Lean Foundations
Learn the toolset.
Kanban for Process Improvement
Visualise and improve flow.
Process Design and Control
Design for agility with control.
Measuring Process Performance
Use meaningful measures.
Continual Improvement and Change
Make improvement routine.
Applying Agility to ITSM Processes and Exam Practice
Practise and prepare.
Certification exam
| Awarded by | PeopleCert (DevOps Institute program) |
|---|---|
| Format | Multiple choice, online proctored; confirm the current format on the official site |
| Questions | See the current figure on the official site |
| Duration | See the current figure on the official site |
| Passing score | See the current figure on the official site |
| Exam fee | See the current figure on the official site |
| Where | Online proctored through PeopleCert |
| Validity | See the current figure on the official site |
Enrol in a live batch and attend the instructor-led sessions
Complete the case-study exercises and review the study guide
Check PeopleCert or DevOps Institute for the current CAPO exam details, eligibility and price
Book and take the exam yourself with the examination body
Receive your result and credential from the examination body
Agile process ownership
Define the role and responsibilities of a process owner in an agile organisation.
Lean thinking
Find and remove waste in process flow.
Kanban for processes
Visualise work, limit work in progress and improve flow.
Process measurement
Choose KPIs and outcome measures that drive improvement.
Continual improvement cycles
Run small improvement experiments with the people who use the process.
Balancing agility and control
Design lightweight controls that satisfy audit and compliance needs.
Your future
Careers after this course
IT Process Owner₹10–22 LPA (approx.)
Owns design and improvement of an ITSM process.
Service Delivery / Service Management Manager₹12–28 LPA (approx.)
Manages service processes and teams.
Continual Improvement Manager₹10–24 LPA (approx.)
Leads improvement initiatives.
Agile / ITSM Consultant₹12–28 LPA (approx.)
Advises organisations on modernising service management.
Expert trainers
Certified instructors with real project experience.
Exam practice
Practice questions and mock tests.
Flexible batches
Weekday and weekend batches.
Exam support
Help with eligibility, vouchers and booking.
Ready to get certified?
Course fee ₹25,499. Enroll at assuresuccess.in/course/certified-agile-process-owner-capo
📞 +91 93517 82674✉️ info@assuresuccess.in💬 WhatsApp +91 93517 82674
Assure Success. Exam details are set by the certifying body and may change — check the official website before booking. All trademarks belong to their owners.