Professional Scrum Facilitation Skills (PSFS) Training
Learn practical facilitation skills to help Scrum teams reach better outcomes together
- Duration
- Live batches
- Format
- Live online
- Modules
- 8 modules
- Certificate
- On completion
- ✓Short, focused live online class (about one day) in scheduled batches
- ✓Facilitation stances, techniques and tools for Scrum events and stakeholder sessions
- ✓Practice facilitating real scenarios with peer feedback
- ✓PSF Skills assessment: 20 questions, 30 minutes, 85% to pass
- ✓Lifetime credential with no renewal fee
- ✓Useful for Scrum Masters, Product Owners, managers and coaches
About the course
What this course covers
Professional Scrum Facilitation Skills (PSFS) is a Scrum.org class about helping groups think, decide and act together. It is intentionally practical: you learn why facilitation matters in Scrum, how to prepare a session, how to keep it on track, and how to adapt when things go wrong.
The class explores the facilitator stance, techniques for engaging all participants, handling conflict and strong personalities, facilitating Scrum events such as retrospectives and Sprint Reviews, and choosing structures that fit the group, including remote groups. You practise in small groups and reflect on what worked.
The PSF Skills assessment is a short online test of 20 questions in 30 minutes with an 85% pass mark. A pass gives a lifetime certification from Scrum.org.
Who should attend
- ● Scrum Masters and agile coaches
- ● Product Owners who run stakeholder workshops
- ● Project and programme managers who lead meetings
- ● Team leads and managers who want more effective sessions
- ● Trainers and consultants who work with groups
Prerequisites
- ● No formal prerequisite
- ● Basic familiarity with Scrum events is helpful
- Willingness to practise facilitating in front of the group
Key skills
Skills you will walk away with
Facilitator stance
Hold the process neutral while guiding the group's thinking.
Session preparation
Clarify purpose, outcomes, participants and agenda before the meeting.
Engagement techniques
Use structures that bring out quiet voices and reduce domination.
Group decision-making
Guide groups to decisions using methods such as voting, consent and dot-voting.
Conflict handling
Notice early signs of conflict and use constructive techniques.
Facilitating Scrum events
Improve Retrospectives, Planning, Refinement and Sprint Reviews with specific techniques.
Curriculum
Module-by-module syllabus
8 modules · 40 topics
1Why facilitation matters in Scrum5 topics ▾
Learning objective: Set the context.
- ▸ Facilitation in Scrum events
- ▸ Facilitator versus participant
- ▸ Signs of poor facilitation
- ▸ Professional Scrum facilitation stances
- ▸ Class goals
2The facilitator stance5 topics ▾
Learning objective: Hold a neutral process role.
- ▸ Neutrality and bias
- Servant leadership in facilitation
Schedules
Upcoming live batches
Enroll now and choose your batch dates
Send an enquiry and we'll reserve your seat in the next batch.
Certification
How you get certified
Scrum.org
Professional Scrum Facilitation Skills (PSF Skills) assessment
- Format
- Multiple choice, multiple answer and true/false questions
- Questions
- 20
- Duration
- 30 minutes
- Passing score
- 85%
- Exam fee
- US$200 per attempt as listed on Scrum.org (confirm the current figure). Courses delivered by Scrum.org Professional Scrum Trainers include an attempt in the course tuition (with a second free attempt if you score below 85% within 14 days of receiving your password); confirm what your batch includes at enrolment.
- Delivery
- Online, in your own time with a unique password; English only. Taken after the course.
- Validity & renewal
- Lifetime certification with no renewal fee or expiry.
Career outcomes
Roles this opens up
Scrum Master
₹6–15 LPA (approx.)Facilitate Scrum events and team conversations.
Agile Coach
₹14–30 LPA (approx.)Run workshops and retrospectives across teams.
Programme / Project Manager
₹12–28 LPA (approx.)Lead planning and stakeholder sessions more effectively.
Salary ranges are approximate figures for India and vary by city, company and experience.
Why this certification is worth it
Immediately applicable
Techniques can be used in the next retrospective.
Short and affordable commitment
A one-day class is easy to fit alongside work.
Lifetime credential
No renewal fee.
Broad usefulness
Why Assure Success
Learn it once, pass it once
Trainers from the field
Every session is led by a practitioner who uses this material at work.
Batches that fit your week
Weekday and weekend batches in IST, scheduled for working professionals.
Exam-style practice
Practice questions and, where available, a full simulator free with the course.
Exam voucher help
Discounted vouchers and step-by-step help booking your exam.
Human support
WhatsApp support Mon–Sat, 9 AM–8 PM IST — a person answers.
Pay your way
UPI, cards, netbanking and EMI in India; international cards accepted.
FAQs
Questions learners ask us
Q.Is PSFS only for Scrum Masters?
No. Anyone who leads meetings or workshops, including managers, POs and BAs, benefits.
Q.How long is the assessment?
20 questions in 30 minutes, with an 85% pass mark.
Q.Does the certification expire?
No, it is lifetime with no renewal fee.
Q.How is PSFS different from CAF?
PSFS is a Scrum.org class with a short assessment. CAF is a Scrum Alliance course (minimum 16 hours) with no exam. Choose by employer preference and depth desired.
Q.Do I need a Scrum certification first?
No. A basic understanding of Scrum helps but is not required.
Q.Can I use the techniques in non-Scrum meetings?
Yes. The skills are general and apply to any group work.
Q.Will I practise or only listen?
You facilitate short exercises in small groups, which is the heart of the class.
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₹38,999
Professional Scrum Facilitation Skills (PSFS) Training