Agile & Scrum
Design Thinking Training
Solve the right problem by starting with people, then prototyping and testing quickly
- Duration
- Live batches
- Format
- Live online
- Modules
- 8 modules
- Certificate
- On completion
- ✓Live online instructor-led course in scheduled batches
- ✓Five-stage design thinking process: empathise, define, ideate, prototype, test
- ✓Practise with empathy maps, personas, how-might-we questions and journey maps
- ✓Build and test low-fidelity prototypes within the course
- ✓Useful for product, service, process and policy problems
- ✓No exam; completion certificate from the training provider
About the course
What this course covers
Design thinking is a human-centred way of solving problems. Instead of starting with a solution, you begin by understanding the people affected, framing the real problem and exploring many ideas before testing the best ones with users. It is widely used in product design, service design, innovation labs and business transformation.
This course follows the commonly taught five stages: empathise, define, ideate, prototype and test. You learn user research methods such as interviews and observation, synthesise what you hear into insights, personas and problem statements, and generate ideas with structured brainstorming and how-might-we questions. You then turn ideas into quick prototypes, run simple tests with users and refine your concept based on feedback. The course links design thinking to agile delivery so insights can feed backlogs.
There is no external exam. Work is done in teams on a real or case-based challenge, and you receive a course completion certificate from the training provider.
Who should attend
- ● Product managers, Product Owners and business analysts
- ● UX, UI and service designers
- ● Innovation, strategy and transformation teams
- ● Marketing, HR and operations professionals solving people problems
- ● Entrepreneurs, students and consultants
Prerequisites
- ● No prerequisite
- No design or technical background is needed
Key skills
Skills you will walk away with
Empathy and user research
Interview and observe users to understand needs and context.
Synthesis and insight
Turn research notes into patterns, personas and journey maps.
Problem framing
Write a clear problem statement and how-might-we questions.
Ideation
Generate and select ideas using structured creative techniques.
Prototyping
Build paper, storyboard or clickable prototypes to test ideas.
User testing
Test prototypes with real users and capture useful feedback.
Curriculum
Module-by-module syllabus
8 modules · 32 topics
1Module 1: Introduction to design thinking4 topics ▾
Learning objective: Understand the mindset and process.
- ▸ Human-centred design
- ▸ The five stages
- ▸ Mindset: curiosity, empathy, experimentation
- ▸ Examples of design thinking success
2Module 2: Empathise4 topics ▾
Learning objective: Understand users in context.
- ▸ Interviews and observation
- ▸ Empathy maps
- Customer journey maps
Schedules
Upcoming live batches
Enroll now and choose your batch dates
Send an enquiry and we'll reserve your seat in the next batch.
Certification
How you get certified
- 1Enrol in a scheduled live online Design Thinking batch.
- 2Attend the live sessions and join your team for the case challenge.
- 3Complete the empathy, ideation, prototype and test exercises.
- 4Present your team concept in the final session.
- 5Receive a course completion certificate from the training provider; there is no external exam.
Career outcomes
Roles this opens up
Product Manager / Associate PM
₹8–30 LPA (approx.)Use design thinking in discovery to shape better products.
UX Designer / Service Designer
₹6–22 LPA (approx.)Carry out research and ideation with users.
Innovation / Strategy Consultant
₹10–30 LPA (approx.)Lead workshops that address business challenges.
Business Analyst
₹6–16 LPA (approx.)Capture user needs through research-based methods.
Salary ranges are approximate figures for India and vary by city, company and experience.
Why this certification is worth it
Reduces the risk of building the wrong thing
Testing ideas early with people saves time and money.
Why Assure Success
Learn it once, pass it once
Trainers from the field
Every session is led by a practitioner who uses this material at work.
Batches that fit your week
Weekday and weekend batches in IST, scheduled for working professionals.
Exam-style practice
Practice questions and, where available, a full simulator free with the course.
Exam voucher help
Discounted vouchers and step-by-step help booking your exam.
Human support
WhatsApp support Mon–Sat, 9 AM–8 PM IST — a person answers.
Pay your way
UPI, cards, netbanking and EMI in India; international cards accepted.
FAQs
Questions learners ask us
Q.Is there an exam?
No. It is a skills course with a completion certificate from the training provider.
Q.Do I need to be a designer?
No. People from business, technology, HR and operations attend. No drawing skill is needed.
Q.Will I work on a real problem?
You work on a challenge during the course. You can bring a real problem from work if it can be shared in a group setting.
Q.How is it different from Design Sprint?
Design thinking is a broad approach to problem solving. A design sprint is a specific five-day process for testing an idea. The next course in the catalogue covers it.
Q.Does it work online?
Yes. The course uses online whiteboards and breakout rooms to run workshops with a live instructor.
Q.Will it help my career?
It adds problem-framing and research skills that product, consulting and innovation roles value, but no job outcome is guaranteed.
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₹38,999
Design Thinking Training